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ProductAi is operated by Shape d.o.o..
At ProductAi, your privacy and the protection of your data is our top priority. All data collected, both personal and non-personal, is protected with the highest global standards. As we believe your personal data is and should always remain yours, we have a strong privacy policy in place. This policy is fully compliant with the European General Data Protection Regulation (GDPR), as well as the related laws and regulations in place at Singapore.
The contents of this privacy policy are applicable to the website www.ProductAi.photo and use of the services provided by this site to the user.
Whenever we request information that can be used to personally identify you, you will explicitly be asked to provide it and/or give us permission to use it. This information is requested by our system whenever confirmation of your permission is required to continue (e.g. asking for permission for the use of cookies when you visit our site, asking for your payment information when you sign up).
You will always have the choice whether to give us permission to process your information or not.
With data that is not essential to the core functionality of our services (e.g. cookies for marketing purposes, company name, etc.) you are able to decline permission without any consequences to your access to ProductAi.
If you choose to decline the use of essential information for the use of our services (e.g. essential cookies, payment information, e-mail address), we will be unable to give you access to all aspects of ProductAi that require such information to function. Whether any given information is essential to our services or not will be explicitly indicated when you are asked to provide or give permission for us to use such information.
By agreeing to this privacy policy and providing us with your personal information you consent to us processing said information as described in this privacy policy.
By creating an account or signing up for ProductAI, you consent to receiving newsletters, product updates, and promotional emails from us. These communications may include information about new features, product tips, special offers, and relevant content about AI product photography. You may opt out of these communications at any time by clicking the unsubscribe link in any email or by adjusting your preferences in your account settings.
We collect various forms of personal identifiable information. This includes all information which could directly be used to identify you. This includes your name, e-mail address, payment information and more.
We also collect data based on your usage of our platform with our optional cookies. This data is collected and processed fully anonymously, meaning it can not be traced back to you or your person.
We use your personally identifiable information for the following purposes:
We use anonymous usage data to analyze the use of our platform by our users so we can improve our services.
Data regarding the use of our platform by our users may be shared with third parties we work with to improve our services and keep our activities running. This includes organizations like marketing agencies. This data will always be made fully anonymous before it’s shared.
Some of your personal identifiable information may also need to be shared with our partners to provide you with our essential services. Examples include shipping companies when we need to physically mail you a product. In these cases, these partners will only be provided with the information absolutely necessary to provide their service.
If a legal request for your personally identifiable information or other information regarding you or your person is requested by a federal court, judge or law enforcement, we are legally required to provide them with your personal identifiable information. In these cases, we may do so without your permission and without informing you.
Outside of these three categories, no party outside of ProductAi will ever get access to your personal information unless you specifically grant us permission. If we do wish to share your information with an external party outside of these three categories, we will always explicitly ask you for permission first.
We work with trusted third-party service providers to deliver and improve our services. These partners process data on our behalf and are contractually obligated to protect your information and use it only for the purposes we specify. Our current third-party service providers include:
Klaviyo (Email Marketing & Communications)We use Klaviyo to manage our email marketing, newsletters, and transactional communications. When you create an account or sign up for ProductAI, the following data may be shared with Klaviyo:
Klaviyo processes this data in accordance with their own privacy policy (available at klaviyo.com/legal/privacy) and acts as a data processor under our instructions. Klaviyo may use cookies and tracking pixels in emails to measure engagement and improve communication relevance. You can opt out of email tracking by adjusting your email client settings or by unsubscribing from our communications.
Google Analytics & Tag Manager (Analytics)We use Google Analytics and Google Tag Manager to understand how users interact with our platform. This data is collected anonymously and cannot be traced back to you personally.
Payment Processors (Payment Processing)We work with third-party payment processors to handle transactions securely. These processors only receive the information necessary to complete your payment.
We regularly review our third-party service providers to ensure they meet our data protection standards and comply with applicable privacy regulations, including the GDPR.
We retain your information as long as this is necessary to provide you with our services. All personal identifiable information will be deleted when you inform us you wish to stop using our services (e.g. by deleting your account), when your subscription expires, or when you explicitly request us to delete it. Once your request has been submitted and confirmed, your information will be deleted within 14 days.
Information may be retained for longer if this is necessary for legal requirements. If required by law or ordered by a federal judge or court, we may retain information for longer and/or share it with said organization.
You are the owner of your information. As stated by the GDPR, you have several rights regarding the treatment of your information by us.
If you would like to make use of any of these rights, you may contact us via the e-mail address at the end of this privacy policy.
We are legally required to separately inform you about your right to object. Conform the European GDPR, you have the right to object to us processing your personally identifiable information for direct marketing purposes. If you file an objection with us, we are legally required to immediately halt the processing of said information for said purpose. You can file an objection using the e-mail address at the end of this privacy policy.
In addition to our core services, we provide various extra services to improve your experience. This includes the sending of newsletters, promotional emails, product updates, contacting you for customer satisfaction surveys, et cetera.
By signing up for ProductAI, you agree to receive these communications. However, at any point, you may opt out of these kinds of services. For our contact via e-mail, you can click the unsubscribe link at the bottom of any of our e-mails to change your preferences. You can also opt out of additional communication and services in your account settings.
Please note that opting out of marketing communications will not affect transactional emails related to your account, such as order confirmations, security alerts, or service-related notices.
Your email preferences and data managed through our email provider Klaviyo will be updated accordingly when you opt out. For more information about how Klaviyo handles your data, please refer to their privacy policy at klaviyo.com/legal/privacy.
We take various measures to protect your data to the best of our abilities. In order to achieve this, we make use of:
We reserve the right to make changes to our privacy policy. When this happens, you will be notified at least two weeks in advance of the changes taking effect. If you do not agree with the new policy, you are free to withdraw your consent within the given time period.
If you have any questions about our privacy policy, have a comment about it, wish to talk about the enforcement of our policy or want to otherwise discuss our privacy policy, you may reach out to us via the following e-mail address: team@productai.photo
Company: Shape d.o.o.
